Improving Your Project Delivery Performance

• Schedule an initial meeting with the client to understand their needs, objectives, and challenges.
• Use this opportunity to gather as much information as possible about your needs, objectives, and any specific issues they're facing.
• Get alignment of expectations regarding whether we assist and/or whether the proposed approach is suitable.
• Discuss next steps; process, deliverables, timelines, and fees.

• Based on our analysis and assessment, we will develop a detailed proposal outlining our recommended approach, scope of work, deliverables, timeline, and pricing.
• We will ensure that our proposal is customised to address the client's specific needs, including any concerns or constraints they've expressed.
• We will outline our proposed methodologies, resources, expertise and assumptions, that will be applied to the project.

• Present our proposal to the client and discuss any questions, concerns, or areas for clarification.
• Finalise our proposal, including scope adjustments, timelines, pricing and respective roles, responsibilities, and expectations.
• Formalise the agreement through a signed contract or engagement letter that outlines the terms and conditions of the engagement.

Conduct a project kick off meeting with the engagement sponsor/manager, which aims to address:

• Introducing the MetaPM team and meeting the key project stakeholders.
• Confirm the approach, timelines & deliverables based on Terms of Reference.
• Discuss any issues, risks and constraints.
• Confirm governance and engagement check-in's with Sponsor and key stakeholders to report on progress, mitigate risks, and ensure timely decisions can be obtained.

• We deliver the assignment according to the established plan, keeping track of progress against milestones and deliverables.
• We conduct regular check-ins and status meetings to monitor progress, address any issues or obstacles that arise, and ensure alignment with the client's expectations.
• We maintain open communication with the client, providing updates on project status, sharing insights and findings, and seeking feedback.
• Proactively manage risks and changes, adjusting the project plan and resource allocation as needed to accommodate evolving requirements or unforeseen challenges.
• Continuously monitor project performance metrics to gauge progress and identify areas for improvement, making adjustments as necessary to optimize outcomes.

• Compile and deliver all project deliverables, including reports, analysis, recommendations, and any other agreed-upon outputs, to the client.
• Provide a comprehensive overview of the project outcomes, highlighting key findings, insights, and actionable recommendations.
• Conduct a final walkthrough or presentation to ensure the client understands the deliverables and their implications for their business.
• Offer ongoing support or follow-up services as needed to assist the client in implementing or leveraging the project outcomes effectively.
• Solicit feedback from the client on their satisfaction with the project deliverables and the consulting process overall, to inform future engagements and continuous improvement efforts.