Accreditation
This course is accredited by PeopleCert and designed to provide an introduction to ITIL 4. The Foundation exam is available online after course attendance.
Interested in becoming ITIL® certified?
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Virtual or Face to Face
ITIL® 4 is used by hundreds of organisations around the world and is the only consistent and comprehensive documentation for IT Service Management. The MetaPM ITIL® Certification Course is specifically designed for anyone working in IT wanting to gain knowledge in best practice IT Service Management. ITIL® training provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business.
The ITIL 4 Foundation Course enables students to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
This course is accredited by PeopleCert and designed to provide an introduction to ITIL 4. The Foundation exam is available online after course attendance.
This course can be delivered virtually or face-to-face, depending on your chosen dates. Virtual lessons are delivered online using Zoom, allowing you to dial in remotely. Our virtual classrooms are designed to deliver a highly effective and comprehensive learning experience.
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ITIL® participants will be able to:
“The delivery of the ITIL Foundation course was fantastic. I loved every bit of it. The best bit was I received the news that I passed the exam. A big thank you to the MetaPM team”
Course Participant
Enhanced knowledge of best-practice IT service management
Provide increased value to organisations
Career development through achievement of an internationally recognised qualification
Reduced costs through increased productivity and efficiency and streamlined practices to achieve consistency
Improved delivery of third-party service and IT services
Improved customer satisfaction through a best practice approach to service delivery and alignment of IT services with business needs
This course is recommended for a variety of roles including:
Not sure if this course is right for you? Contact us for a chat.
Delivered by an Accredited ITIL® Training Consultant
ITIL® Student Materials provided electronically
ITIL® Foundation Practice and Online examination
For all courses delivered at a MetaPM training location light refreshments including food and drinks for morning and afternoon tea will be provided.
MetaPM is proud to be an Accredited Training Organisation of PeopleCert
Our course schedule is published every six months , if there is a date or course title which is not available please contact our training team on 1800 800 436 who will be able to assist you.
Please refer to the MetaPM Terms & Conditions for details related to Transferring, Cancelling, or Substituting your course attendance.
Courses that have been paid for and not attended will be held in credit for a period not exceeding 1 year from the original course date. Failure to reschedule attendance will result in the full fee being forfeited after such time.
MetaPM offers in-house (i.e. private) and/or tailored training either onsite at our premises or off-site at your premises for groups of min 6 or more people across all of our subjects.
For more information about a tailored learning solution for your organisation please contact MetaPM Enquiries.
Corporate Training Credits can be arranged with organisations who have varied and ongoing training needs. A pre-paid training budget can be drawn from for accessible and flexible training options suitable for larger volumes of staff across multiple departments who can’t all get away from work at the same time. Credits can be used against both public and private training options.
For more information about a pre-paid learning solution for your organisation please contact MetaPM Enquiries.
MetaPM Offices and Training Rooms are located at Level 3/420 Collins Street, Melbourne VIC.
Foundation Exams - MetaPM places great emphasis on quality trainers and teaching, directly resulting in 95% of delegates successfully completing the Foundation exam on their first attempt.
In the unlikely event you fail the Foundation exam MetaPM will provide the student with the opportunity to retake the training and exam free of charge.
Additional charges of $600 will apply for any further attempts
Please note students are required to attend a minimum of 80% of the Foundation course and to complete all of the homework and tasks as required in order to be eligible for a free of charge second attempt.
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