When money is being spent to achieve a specific business benefit, it is critical that benefits are properly defined, measured, managed and reported. Depending on your particular business circumstances, we deliver one of the following services:
- The development of a benefits management plan in support of an existing project
- The review of existing project benefits identified in a business case and support for maximising benefit management for the project
- Coaching and support for an existing project team to provide step-support to the achievement of benefits
- Development of a Benefits Management framework tailored to your organisation.
The principle underlying this approach is that benefits are managed according to organisational value drivers, whether they are financial or non-financial, and the realisation of these is integrated into normal business processes and systems.
For example, an identified benefit of ‘improved customer satisfaction’ should be supported by a quantifiable measure and a realisation mechanism that is integrated into day to day activities, such as a survey or scorecard.
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